General Data Protection Regulation Compliance
When users download our software and/or request support, we ask for their name, phone number, email address, and company name. The phone number, email address and company name all belong to the company for which they are filling out the request form, therefore the only Personal Information (PI) we ever collect is a person’s name. This is so we have someone to ask for when we follow up on the request they submitted.
We retain PI for 15 years. If you would like us to remove their PI from our system earlier than that, please email email@example.com
with subject line “MPG Request form: Delete Requestor PI”. Once submitted, we will delete your PI.
For more information on PI and privacy, please see our Privacy Statement