Privacy Statement

Effective as of October 2018.

We understand the importance of protecting your Personal Information (PI), and we are committed to responsibly handling it in compliance with all laws in all countries in which we operate.

This Privacy Statement explains our general privacy practices that apply to PI that we collect and use. We never share your PI with anyone except IBM or an IBM Business Partner who requested the service on your behalf.

We define PI as your name in conjunction with a company name, company phone number, and/or a company email address.

We do not want to receive any confidential or proprietary information from you through our web site. Any information or material sent to us will be considered NOT confidential.

We may collect PI in order to respond to your requests for support, software downloads, and any invoicing that may occur. When you contact us (online or offline) in connection with a request for information, support or services, we collect information necessary to fulfill your request. This information may serve to identify you upon any further interactions. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

We occasionally send out mass emails about webinars or new releases of software, but will never fill your inbox with unwanted emails. If you ever want to be taken off our infrequent email list, please email with the subject “MPG Request: Remove from Marketing Emails”.

MPG implements reasonable physical, administrative and technical safeguards to protect your PI from unauthorized access or misuse.

We will not retain any PI beyond 15 years, and we will remove it sooner at a customer’s request. Email with subject line “MPG Request form: Delete Requestor PI”. You can also request to access, update or correct your PI. You also have the right to object to direct marketing.

This website may include links to outside resources. We do not represent any of these resources.

If you have a question related to this Privacy Statement, please contact us at

For the purposes of the EU General Data Protection Regulation (GDPR), the controller of your PI is Midrange Performance Group, Inc., 100 Arapahoe Ave. Suite 14, Boulder, CO 80302.

In the event you consider our processing of your PI not to be compliant with the applicable data protection laws, you can lodge a complaint to

From time to time, we may update this Privacy statement, and will add a new date at the top when that happens.
Midrange Performance Group, Inc. - A HelpSystems Company
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