Midrange Performance Group, Inc.

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IBM Advanced Business Partner, HP AllianceONE Partner, Oracle Partner, IDC QPI IDC QPI

SOS - PROBLEM DETERMINATION SERVICES
IBM i
Defined as the collection of current day and/or historical performance data from specific, named IBM CPU serial number(s) by the means described in the Agreement. The analysis of said data will identify jobs/users that are consuming CPU, memory, and/or I/O resources. The resulting analysis will be presented in a graphical and tabular format. Service Provider will present findings during a conference call and/or webinar to be mutually scheduled between the Customer and Service Provider between the hours of 8AM and 5PM, Mountain Standard Time, Monday through Friday, US Holidays excluded. Problem Determination Services are priced at US $1500 per CPU serial number.
To purchase this service, please call us at 1-(800)-457-6744
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